Banking

Industrializing identity governance in a complex banking environment

A French banking organization set out to industrialize identity lifecycle management and strengthen access reviews through the deployment of an IGA platform.

  • Identity Governance
  • IAM Architecture

Context

The organization operated in a rich application landscape, with diverse user populations, demanding regulatory requirements and access-management processes that remained largely manual. Joiner, mover and leaver events relied on heterogeneous circuits that were difficult to trace and control, while periodic access reviews required significant effort without ensuring consistent coverage.

Challenges

  • Build a coherent organizational reference model aligned with business and compliance needs.
  • Automate joiner, mover and leaver processes across the enterprise.
  • Ensure end-to-end traceability of access requests, approvals and assignments.
  • Make access reviews reliable and easier to run for managers.
  • Integrate the IGA platform with HR systems, the corporate directory, the ITSM tool and target applications.

Our approach

Ariovis framed the target architecture and governance principles of the IGA platform, then designed the joiner, mover and leaver workflows together with the underlying access model. Integrations with the HR system, the corporate directory, the ITSM tool and priority applications were specified and validated through iterative acceptance testing. Go-live was organized in waves, supported by a strong knowledge-transfer effort so that internal teams could operate the platform autonomously over the long term.

Results

  • An IGA architecture framing aligned with compliance and audit expectations.
  • Industrialized joiner-mover-leaver workflows, traceable end to end.
  • Access reviews that are easier to prepare and to run.
  • A controlled, wave-based go-live backed by a structured knowledge transfer.

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